I had waited a little over 2 weeks and never saw my order. I reached out to someone and they got it ready to ship with in hours. I received my order with in a couple days.
I give this a 5 still because life happens. Late orders are not a big deal, compared to the world's issues. What matters is that it was fixed and handled properly. Customer service matters to me more from a company than anything. Thank you so much for fixing the shipping issues and getting it to me asap. Shirts are extremely comfy!